Our Procedures

Every rug we clean is unique and may require a different cleaning method. Not all rugs can handle large amounts of water, so we would use a different method which uses less water to get the rug clean.

There are several tests we do before we get to the cleaning process, one of which is testing the dyes. We test every single colour of the rug to see if any of them might bleed. There are many other problem areas we look at which include, the condition of the fringes, wear on the front and back of the rug, dye migration, previous spots and spillages, pet stains, poor quality weaving flaws, moth damage. All this is done before any cleaning is started.

dry soil from a rug
Plymouth Rug Cleaning 6a
cleaning fringes in plymouth
Plymouth Rug Cleaning 4a

TESTING  As stated above all this is done before the cleaning process.

DRY SOIL REMOVAL This is where we use our state of the art RugBadger machine, which extracts several pounds of dry soil. This is the key to a successful rug cleaning. Had this dry soil not been removed, it would’ve turned into mud once any water was put on the rug. Once this happens, it is very hard to extract out all of  the soil.

VACUUMING The face of the rug is then vacuumed to pick up any fluff and soil left on the surface after the RugBagder process.

SPOTTING We then use a number of safe spotting solutions to help break down the stains.

CLEANING The chosen cleaning solution is applied onto the rug. The rug is sprayed with a dye-set solution to help stop any possible dye migration. The rug is then rinsed with water and extracted with our high power cleaning equipment. The rugs are washed thoroughly using solutions that are ECO- FRIENDLY and safe on your rugs.

FRINGE CLEANING The fringes are cleaned with a solution, then rinsed using a hand tool, helping to restore the whiteness back to the fringes. You can have the fringes replaced if you prefer as sometimes they do not end up as clean as a the customer wished. As rug purists we do not like replacing fringes as they are the foundation of the rug. We like to see the character in the rug and also any work done like this may de-value you piece of art.

DRYING It is critical that the rugs are dried as fast as possible. The rug is placed face down and we use high powered air movers to dry them. The longer the washed rug is left wet, the higher the risk of dangers such as dye migration. Great care is taken during the drying process.