Because pet stains are acidic by nature, we are very careful when we come to remove these stains. Taking our time and being patient and through in our processes helps us to restore your rug the best we can, without damage.
We never guarantee 100% removal of the urine stain or the odour, due to the nature of it. But we do guarantee we will do the best possible job.

If your rugs are being attacked by moth or fleas. this will be picked up on our inspection visit. We have treatments to help rid your rug of these insects. Be warned once your rug is free form these little creatures the rest of your home may need closer inspection to see if thay are damaging any of your other furnishings. i.e carpets, upholstery, curtains or mattresses. speak to one of our technicians who will be happy to assist you with any worries you might have.

We also have a selelction of allergy treatments we can treat your rug with if you or any family members suffer from or have allergic reactions to, Hay Fever, Asthma, Animal Hair, Pollen, Mould Spores or the House Dustmite.

Once the cleaning process is complete it is highly recommended that the rug has a protection finish applied. This will help ensure that spots and stains are easier removed from the fibres of the rug.

We 100% guarantee our workmanship, yes we may not get 100% of stains or odours out. But the simple truth is we clean each run the best we can using thorough washing systems. If your not happy with the final results, ill re-clean the rug and if your still not happy you can take advantage of out 100% money back guarantee.

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